Shipping
** Free international shipping promotion is valid to all zones besides EU 3 & ROW **
General Information
Orders placed on riogym.com are processed within two working days.
International Shipping
RIO GYM provides door to door shipping to most countries. Please see the table below for delivery times:
| Zone | How long will it take? |
| USA | 6-8 business days (not included non-contiguous US such as: Alaska, Hawaii, Puerto Rico and Military address APO/FPO) |
| Canada | 8-11 business days |
| UK | 5-7 business days |
| Germany | 3-5 business days |
| EU 1 | 5-9 Business days (based on relevant country) |
| EU 2 | 6-11 Business days (based on relevant country) |
| EU 3 | 6-11 Business days (based on relevant country) |
| Israel | 3-5 business days |
| Australia | 10-13 business days |
| ROW | Up to 20 business days (priority airmail) |
EU 1 - France, Ireland, Netherlands, Portugal, Spain
EU 2 - Austria, Belgium, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Hungary, Italy, Latvia, Lithuania, Poland, Romania, Slovakia, Slovenia, Sweden
EU 3 - Bulgaria, Greece, Luxembourg, Malta
Customer is responsible for all duties and taxes. Please check with your country’s customs office to determine what these additional costs will be prior to purchasing from riogym.com.
Please note that RIO GYM is not responsible for delays in shipping or delivery that result from factors outside its control such as force majeure or any other shipper related issues. Under any circumstance, RIO GYM is not responsible for incidental or consequential damages.
For any other inquiries, please email hello@riogym.com